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Introducing RideRTC, the all-in-one transit app for Southern Nevada residents and visitors. RideRTC is the easy way to buy transit passes, plan your trip, and access customer service–right from your phone! RideRTC is a complete transit tool. The app is easy to setup and use–you’ll never buy a paper ticket again.
- Buy and use your transit pass
Purchase an RTC transit pass from the convenience of your phone anywhere, anytime, and use it on board any route.
- Plan your trip
Plan your next trip using transit with detailed step-by-step information.
- Find your bus
Get arrival information about routes and bus stops near you and where you want to go.
- Customer assistance
Call RTC customer service directly from the app.
Save time and pre-purchase your passes now. The app is FREE from the Google Play Store or Apple App Store. Before you can use the app to purchase tickets, you must complete a one-time account setup.
Activate your pass before boarding the bus
All passes are delivered to your mobile wallet on your smartphone within the app. Most digital passes purchased through rideRTC require the customer to activate the pass prior to use, except the 15 Day and 30 Day digital passes, which are active from the point of purchase. You must scan your digital pass on the validator, but may be required to show the pass on your smartphone to the bus driver or fare enforcement officer when requested, or when the validator is malfunctioning.
NOW you can pay with cash! Quick. Contactless. Convenient.
Load cash onto your rideRTC account at nearly 350 locations across the Las Vegas Valley. Simply show the barcode at any participating vendor, tell them the amount of cash you want to load, and the cashier will add it to your account. Your balance will be waiting for you once you’re ready to purchase a pass.
Find a list of locations here (please note that locations are subject to change) or check the retailers’ websites for the most up-to-date information.
- Dollar General
- Family Dollar
- Pilot Travel Centers
- Speedway SSA
- TravelCenters of America
Using the rideRTC App – Step by Step
1. Download the rideRTC app (from the link above – Google Play or App Store)
2. Set up a new account or log in
3. Select Buy Passes
4. Select Pass Type
5. Select Pass (single or multiple)
6. Purchase your pass and activate when ready for use.
HOW TO RIDE TRANSIT USING YOUR PHONE
- Download your mobile app of choice from the options above
- Purchase passes to use immediately or store them for future rides (note: an internet connection is required to purchase and activate a mobile pass)
- As the bus approaches open your app and tap your pass to activate
- Once onboard follow instructions in the app to validate your ticket
SEND A PASS
Token Transit Send a Pass is an online pass purchasing portal for RTC. You can purchase a pass online and have it instantly sent to any phone number you choose. You can now instantly deliver transit passes for your friends and family.
SEND A PASS
rideRTC Contactless Cash Payment
You can load cash onto your rideRTC account at nearly 350 locations across the Las Vegas Valley. The process is Quick, Contactless & Convenient. Visit any participating:
Pilot Travel Centers
1. Show the barcode.
2. Tell the cashier the amount of cash you want to load to your account.
3. The cashier will scan your barcode and take your payment.
4. Your balance will be waiting for you once you’re ready to purchase a pass.Passes available on rideRTC Mobile App
Residential Routes: RideRTC offers 2-Hour, 24-Hour, 7-Day, 15-Day and 30-Day passes on all residential routes.
Deuce on the Strip route: 2-Hour, 24-Hour, and 3-Day passes are available for the Deuce on the Strip route.
Note: Reduced fares are only available to current RTC reduced fare ID card holders with an account setup on the rideRTC app.
Things you should know about the rideRTC Mobile App
rideRTC Passes are nontransferrable.
All passes purchased using RTC app are delivered to your mobile wallet on your smartphone as “Inactive.” You must activate your pass before boarding and show the pass on your smartphone to the bus driver.
Once activated, a pass will expire when it has reached the end of the allowed usage time. For example, a 24-Hour pass will expire 24 hours after activation.
All passes delivered to the mobile wallet on your smartphone will remain in the ticket wallet for a period of 30 days from the date of purchase. After this time, the passes will auto-activate.
The 15 and 30-day passes on the other hand activate upon purchase and will expire either 15 days or 30 days from the time of purchase.
What passes are available through rideRTC app?
rideRTC app Reduced fares
Reduced fares are only available to current RTC reduced fare ID card holders with an account setup on the rideRTC app.
New riders wishing to purchase reduced fare on the rideRTC transit app, must first obtain a new Reduced Fare, Mobility Trained or Veterans identification card (ID) from the RTC in person at the two locations below. Then follow these steps:
1. Click the menu icon
2. Select “Profile” under “Account Settings”
3. Then click on “My Discounts”
4. Select “Reduced Pass”
5. Then enter your reduced fare I.D. number and click “Save.”
Once set up, you will now have the ability to purchase all reduced-fare options. Contact RTC customer care at 702-228-7433 for any issues.
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